Kazakh Delegation Introduced to Georgia’s Unique “Probbox” Innovation.

The members of the delegation were introduced to “Probbox,” an innovative technological solution developed by the Ministry of Justice of Georgia. Equipped with fingerprint and facial recognition technology, the device enables probationers to access a wide range of services remotely, without the need to visit a probation bureau in person. This innovative approach enhances accessibility, ensures greater privacy, and expands service coverage across the country. “Probbox” is a unique Georgian innovation with no known international equivalent.

Currently, “Probbox” units are installed in Tbilisi and 23 municipalities throughout Georgia. In 2025 alone, nearly 200,000 services were delivered through the system, demonstrating its effectiveness and growing importance in probation service delivery.

During the visit, the Kazakh delegation explored Georgia’s innovative approaches to public service provision and digital transformation. The study visit also included meetings at the House of Justice of Georgia, the Justice Training Center, and the Service Agency of the Ministry of Internal Affairs of Georgia, where participants learned about modern service delivery practices and citizen-oriented reforms implemented across the justice sector.